Reviews
EZ Flow Plumbing, LLC strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at (480) 351-1820.
"I had done a lot of research online and not sure how I missed EZ Flow from the start..."
Wow! After 2 other plumber visits and a couple of phone conversations with even more plumbers, I called EZ Flow Chandler. I had done a lot of research online and not sure how I missed EZ Flow from the start because their reviews were great. The 2 other plumbers who visited gave very opposite possibilities for water damage in a bathroom – slab leak vs not a pressure or slab leak maybe drain or a/c handler condensate. Each of them searched, without detection tools, less than 10 minutes as their ‘leak detection’ service (1-2 min to observe digital meter). Instead, they wanted to send THEIR restoration company out to "demo, dry out & restore" the area to better find the leak. Then they would do plumbing diagnosis, quote & repair. Obviously, there is a referral fee to from restoration to plumber which I’ve since heard from several sources is a very lucrative revenue stream. Some of this is understandable but when you talk to the restoration companies, they will tell you ‘It’s the plumber’s job to detect the leak’. Was very frustrated and felt as if i was going around in circles. Next step - I called in a leak detection company who advised I definitely did not have a slab leak or a pressure leak. Then I decided to get a 3rd plumbers assessment, with the info from the leak detector, to try to get this right. Enter Michael from EZ Flow! Michael was incredible – everything I expected in a plumber's inspection and much, much more! He watched the meter for quite a while in the afternoon heat, used a moisture detector, checked every area in the vicinity of the water damage, looked in the attic access in the garage near the water heater, cut a very precise opening in the bathroom drywall in a plumbing concentrated area, inspected & took pictures, replaced drywall, went up into the attic access nearest to the area of the leak, was up there for several long/hot minutes, took pictures and explained what he was doing, why and the results of each step. End result – it is not a plumbing leak at all and appears to be a roof leak with water following a vent pipe into the area where all the plumbing comes together. There was a very reasonable fee for cutting open the drywall but that was the only charge after spending close to 2 hours thoroughly inspecting. I actually felt bad that I had no significant business for his company. But I did recommend them to a friend who had been trying to get a plumbing issue resolved for a while. She called EZ Flow the next day, asked for Michael and was super impressed – the issue was fixed quickly & very reasonably. EZ Flow Chandler will definitely be my go-to for plumbing needs in the future. Thank you, Michael & EZ Flow, for a great inspection/diagnosis and for operating with professionalism, honesty & integrity!
Pam M.